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Users have reported on support forums a 0x80072EFD error in Microsoft Store that can appear in Windows 11 or 10. These users will see “Server stumbled” or “Check your internet connection” message with error code 0x80072EFD in MS Store after launching this app. When this error occurs, users cannot use the Microsoft Store.
The 0x80072EFD error is often connection-related. However, it also occurs when users are able to browse the web in their browsers. If you need to fix error 0x80072EFD, try these possible solutions to fix it.
Table of Contents
1. Run the Windows Store app troubleshooter
Running the Windows Store app troubleshooter is an easy potential fix for the 0x80072EFD error to get started. This troubleshooting tool may detect problems and give you a solution. You can open and run the Windows Store app troubleshooter as follows:
- Press begin and click the menu shortcut to open Settings.
- Choose Troubleshooting Settings section.
- Click on Other problem solvers to browse the troubleshooting tools.
- Select Windows Store apps To run Option to bring up this troubleshooting tool.
- Go through and apply all the suggestions that the troubleshooter offers.
internet connections is another troubleshooter that can be helpful to fix Microsoft Store 0x80072EFD error. So, consider running this troubleshooter if the Windows Store Apps option doesn’t help.
Note that the troubleshooting tools are available on the Updates & Security Category in the Settings app if you’re using Windows 10. Click on ” Troubleshooting tab and Additional bug fixes Possibility to access it from there. Then press the Run this troubleshooter Buttons for windows store apps or internet connection.
2. Update the SoftwareDistribution folder
SoftwareDistribution is a folder for temporarily storing Windows update files. Sometimes updating this folder by renaming it can fix the error 0x80072EFD. Rename the SoftwareDistribution folder as follows:
- Hold down the Windows button and press S to access a search utility.
- type cmd to find a command prompt app.
- Open Command Prompt with elevated privileges by clicking on it Execute as administrator option in the search function.
- Disable some services by running these separate commands:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver - To rename SoftwareDistribution, type the following and click Input:
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
- Also rename a catroot2 directory with this command:
ren C:WindowsSystem32catroot2 catroot2.old
- Restart the disabled services by typing and running the following commands:
net start wuaserv
net start cryptSvcc
net start bits
net start msiserver - Then go to your start menu to select it reboot.
3. Reset the Microsoft Store cache
The Microsoft Store has a cache in which data accumulates. Resetting or wiping the data of this cache is a reliable solution to various Microsoft Store issues. So, we recommend users to try this while troubleshooting the 0x80072EFD error. You can clear this cache in Settings as detailed in our guide to resetting apps in Windows 11 and Windows 10.
4. Disable the proxy server
Some users who had to fix error 0x80072EFD have confirmed that they fixed this problem by disabling the proxy server setting. This is because a proxy server on these users’ PCs caused a connection problem with the Microsoft Store. You can check if you have a proxy server enabled on your PC and disable it by following these steps:
- Start the Run dialog by pressing To win + R.
- Type inetcpl.cpl in the Run command box and click on it OK to open the internet options.
- Choose links > LAN settings reach a Use a proxy server Setting.
- Uncheck the box for Use a proxy server when it is selected.
- press the Determine settings automatically possibility to select it.
- Select the Local Area Network window OK Possibility.
5. Check the time settings in Windows
Incorrect region time on your PC is another possible cause of error 0x80072EFD. Users have confirmed that they fixed the 0x80072EF error by adjusting the time settings on their PCs. The time tracking of the Microsoft Store must be synchronized with the set regional time of the PC. So look at your time settings like this:
- Open Settings and click on this app time & language Tab.
- click appointment time to view these settings.
- Select to turn off Set time zone option there.
- Make sure the correct time zone is selected for your location time zone drop down menu.
- Then press the Sync now Button.
Alternatively, you can set the time manually by unchecking the Set time automatically option. Press the change button for the Set the date and time manually Possibility. Check the date and exact time for your location via online sources and then enter it in the Change date and time Crate.
6. Enable TLS protocols
TLS is an encryption protocol that ensures your privacy online. It is widely used and essential for security when your computer communicates with internet servers.
- Open Internet Options as indicated in the first two steps for the fourth resolution.
- Then select Progressive in the Internet Options window.
- Scroll down to security section about the Progressive Tab.
- Choose TLS 1.0, 1.1, 1.2and 1.3 check box there.
- click Use to set the log options.
- Choose OK to exit the Internet Options window.
7. Register the Microsoft Store again
You cannot reinstall the Microsoft Store like other apps. However, re-registering with PowerShell is similar to a fresh install. If other possible solutions don’t fix error 0x80072EFD, re-registering MS Store is worth trying. How to register this app:
- Activate the Write here to search box with this tool Windows + S hotkey.
- Input PowerShell in the search box of this tool.
- Start Windows PowerShell with elevated privileges by clicking this search result Execute as administrator Possibility.
- Type this command to re-register MS Store and click on it To return To run:
Get-AppxPackage -AllUsers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
- Wait until you are sure the command has completed.
- Then exit PowerShell and select the reboot Possibility.
8. Reset your network
Resetting the network settings in Windows is another 0x80072EFD fix that has worked for some users. Note that this action will delete WiFi and Ethernet connection details, so you will need to reconnect after the application. You can apply this potential solution as detailed in our guide on how to reset networks in Windows 11.
Shop the Microsoft Store again
The 0x80072EFD error is not always easy to fix and you may need to apply some potential solutions to sort it out. However, many Microsoft Store users have fixed error 0x80072EFD with the solutions in this guide. So maybe one of these potential fixes will work on your PC too.
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