How to Fix Microsoft Store Error Code 0x87E10BD0 on Windows

Error 0x87E10BD0 is an issue reported to occur when users try to download certain games or apps from the Microsoft Store. This error throws a message saying “Something unexpected happened” and “Cannot complete purchase”. It’s commonly cited for Sea of ​​Thieves, but can occur for other games and apps as well.

Users are unable to download and install games or apps from MS Store which encounter error 0x87E10BD. It’s a fairly common error that users have fixed in various ways. These are some of the methods to fix error code 0x87E10BD0 in Windows 11/10.

1. Run the Windows Store apps troubleshooter

Microsoft Store is an applicable app that can be fixed with the Windows Store apps troubleshooter. The Windows Store Apps troubleshooter probably won’t fix error 0x87E10BD for everyone, but it might still help some users. So try to run this troubleshooter as follows:

1. To access settings, click begin and open that app using the menu button (the gear icon) or the pinned shortcut. You can also try any other method to open Settings in Windows.
2. Next, select Troubleshooting to display three navigation options.
3. Open the troubleshooting tools list by selecting Other problem solvers.
4. Then go to the Windows Store apps troubleshooter by clicking To run options for that.

5. Go through and apply all the suggestions that the troubleshooter offers.

The steps to access the same troubleshooter in Windows 10 are slightly different due to the different settings layout. To run the same troubleshooting tool on this platform, click Updates & Security > Troubleshooting in the settings. Then click the Additional bug fixes navigation link and select Windows Store Apps from there.

2. Make sure you are signed in to a Microsoft account

Some MS Store users have stated that they need to log into their Microsoft accounts to fix error 0x87E10BD0. Are you sure you’re signed in to your Microsoft account in Windows? Make sure you are logged into your MS Store account as follows:

1. click begin by right-clicking and selecting To run.
2. Entry MS Settings: Email and Accounts within Runs command (Open) Crate.
3. Then select OK to view the Email and Accounts section of Settings.
4. If you don’t see an MS account there, you need to add one. Choose Add a Microsoft account Possibility.

5. Enter the email address for your MS account and select it Next Possibility.

6. Then enter the password and click Register Button.
7. Click Windows’ reboot Possibility.

3. Reset the Microsoft Store cache

Corrupt data in MS Store cache causes error 0x87E10BD0 on some users’ PCs. Resetting this cache will resolve this cause. You can reset MS Store cache in these quick steps:

1. Open the Windows Run accessory.
2. Enter wsreset.exe command in the run dialog.

3. Choose OK to run wsreset.exe, which will reset the MS Store cache.
4. Wait for the Microsoft Store app to open automatically after resetting the cache. Then you can try to download the app which is showing error 0x87E10BD0 in MS Store to check if that solved the problem.

4. Recreate the AUInstallAgent folder

Recreating an AUInstallAgent folder is another way that some users have used to fix the 0x87E10BD0 error in Windows. A corrupted or missing AUInstallAgent folder was causing this issue on these users’ PCs. Here’s how to recreate this folder in Windows 10 and 11:

1. Use the To win + R Keyboard shortcut to access Run.
2. Entry %windir% in Run and click OK to display a Windows directory.
3. Locate the AUInstallAgent folder in the Windows directory.
4. Right-click and select the AUInstallAgent folder Extinguish if you can find this directory. If you cannot find this folder, continue to the next step.
5. Right-click in the Windows directory to select it New > folder.

6. Entry AUInstallAgent for the title of the new folder and press Input.

7. Then go to the start menu and click on reboot.

5. Verify that the Microsoft installer service is running

The Microsoft Store installer service affects the installation of UWP apps. So make sure the service is enabled and running. You can review and change the Microsoft Installer Service settings as follows:

1. Click the search box or taskbar button to bring up the tool for finding apps and files.
2. Input Services in the search tool box to find this app.
3. press the service App search result.
4. double click Microsoft Store Installation Service to open a properties window.

5. Set those startup type option to Automatically.
6. click begin when the Microsoft Store installer service is stopped.

7. Choose Use to set the new settings for the Microsoft Store installer service.
8. click OK to close the Microsoft Store installer service window.

If the Microsoft Store installer service is already running, select it to restart it. To do this, right-click on the Microsoft Store installer service and select a reboot options for that. Or press Just and begin in the properties window for this service.

6. Remove Windows startup with clean boot

Another possibility is that something in the background (an app or service) is interfering with MS Store downloads. You can remove third-party background apps and services that might be causing the 0x87E10BD0 problem by setting Windows to clean start. This startup configuration removes startup items that run automatically.

Our guide to clean booting Windows shows you how to reduce Windows startup using the MSConfig and Task Manager system tools. Then perform a clean boot by restarting Windows. Try downloading affected MS Store games and apps after the reboot to see if the clean boot makes a difference.

7. Reinstall (re-register) the Microsoft Store.

MS Store re-registration may be required if error 0x87E10BD0 persists after applying all other possible solutions mentioned above. Re-registering MS Store is similar to re-installing this app and you can do it by running a lengthy command. These are the steps to reinstall MS Store using PowerShell:

1. Open the Windows file search utility.
2. Type PowerShell in the Windows search tool.
3. Right-click the Windows PowerShell search result to select a Execute as administrator Option to open this command line app.
4. Type this command to re-register MS Store and click Input To run:

    Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}  

5. Reboot the PC when the command process is complete.

Get Error 0x87E10BD0 sorted on your PC

Many users have fixed error 0x87E10BD0 using the troubleshooting methods in this guide. So, it is likely that one of these solutions will solve the same MS Store issue on your PC. You can then re-download and install all games and apps from the Microsoft Store.

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