Are you getting one of the new iPhones or iPads? Then watch out – if you restore the device from a backup, Apple states that you may have problems using Apple Music.
The problem affects all new iPhone 13 models as well as the new iPad (9th generation) and iPad Mini (6th generation). Older devices are not affected.
Apple’s warning comes the day the company began shipping its new iPhone 13 and new iPads to customers around the world.
“If you restore your new iPhone or iPad from a backup, you may not be able to access the Apple Music catalog, Apple Music settings, or use the sync library on your new device,” the tech giant said a new support page, and adds, “To fix this problem, update your new iPhone or iPad.”
The news isn’t entirely clear as Apple hasn’t released a standalone 15.0.1 update for iOS 15 or iPadOS 15, the latest version of its mobile operating system that comes with its new devices.
but MacRumors pointed out that some people who have already received their iPhone 13 have said that an iOS 15 security update was required after the device was set up. The installation notes also said the update would fix an issue “where widgets could be reset to their default settings after restoring from a backup,” but there was no mention of the Apple Music issue.
Digital Trends reached out to Apple to clarify the situation and we will update this article if we hear anything.
Until then, it seems the best thing to do is to set the device up as new, install the update, and then restore the backup to see if that solves the problem.
How to perform the update:
1. Go to Settings> General.
2. Tap Software Update.
3. Tap Install Now.
4. Wait for the update to complete.
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