Ride-sharing services like Uber and Lyft are super convenient, but guests shouldn’t take advantage of this convenience and show up late for a ride. Following in Uber’s footsteps, Lyft will now charge customers a late fee for having a driver sitting around waiting for them.
Lyft recently updated their driver support docs outlining the changes, and it’s not as bad as you’re probably thinking. If your Lyft driver sits around for more than two minutes, the company may add a late fee to the ride. Uber has been doing the same since 2016. Respect your driver’s time.
It’s worth noting that this is only for late passengers taking their sweet time. If a driver arrives earlier, you will not be charged. The clock starts after the original estimated pickup time, and after waiting two minutes, the driver can activate the late passenger fee.
The waiting time increases to five minutes if you order a Lyft Lux Black or Lux Black XL. Additionally, Lyft will grant an exemption to drivers with a disability if it affects their ability to get to the vehicle quickly. The support docs also mention that wait time charges may apply depending on the busy times of the day and charges may vary by location.
Since fees vary by time of day and location, we don’t know exactly what to expect if you show up late. However, it’s probably not a huge fee. Finally, these late fees do not apply to Lyft Shared, Access, Assisted, or Car Seat trips, and you will not be charged a late fee for no-shows. Instead, you will be charged a cancellation fee.
While some Rideshare users won’t be happy to hear this news, Lyft says these wait fees will help keep the platform running smoothly for everyone.
via Engadget
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