With every new phone release, we end up seeing a problem or two, and Google’s new Pixel 6 is no exception. Several users on Reddit have reported that their Google Pixel 6 and 6 Pros are on the phone while in a pocket, or sometimes at random moments during the day or night. Does your Pixel 6 dial people? If so, try this solution.
Since the first pre-orders came in within the last week, we’ve seen reports of some minor Pixel 6 issues, from fingerprint issues to a green cast and flicker of light on the display. Now it looks like the phone could randomly call people even if it is locked.
At first we thought this was an isolated incident, but now there are multiple reports on Reddit saying the same thing. From what we’ve gathered, the problem stems from the fact that the Google Assistant misunderstood something or thinks they heard the hot word “Hey Google”, which eventually leads to the Assistant making a call.
Users can even go to their Google My Activity history on the phone and see if the assistant has made any calls. This is of course the case if you’ve set your phone to save the history. Either way, the situation is not ideal, but there seems to be a solution. While we can expect Google to release a software update shortly to resolve the issue, there are some aspects of the Hey Google Assistant that you need to disable for now.
How to stop the Google Assistant from making calls
If your Pixel 6 happens to be calling people, try this solution. Just open the Google app, tap your profile picture in the top corner and choose Settings from the pop-out menu. Then tap on “Google Assistant” to access the settings menu.
Now that you’re in the Google Assistant Settings menu, select Lock Screen and deactivate or switch off the “Assistant answers on the lock screen” Specialty. Now the Google Assistant will no longer randomly wake up, misinterpret a sound and make a call.
Keep in mind that this is only a temporary solution until we learn more about the problem or until Google releases an official update in the coming weeks.
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