If you are tired of using your Apple Watch to unlock your iPhone 13 only to fail miserably, don’t worry: you are not alone.
Apple said on Sunday in a support notice that the convenient “Unlock with Apple Watch” feature allows users who wear a face mask or sunglasses to unlock their device without Face ID or a passcode while the Apple Watch is on may not work on some iPhone 13s. The company said that users who try to unlock their phone may receive a message stating that the Apple Watch cannot communicate or it may not be able to set up the feature at all.
IPhone 13s users reported in the past few days that the bug apparently only affected Apple’s latest phone line. Some said that the function worked flawlessly on older models such as the iPhone X, iPhone XS, iPhone XR, iPhone 11 Pro Max and iPhone 12 Pro Max. Only iPhone X and later versions can use the feature with Apple Watch Series 3 and later.
Unfortunately, for iPhone 13 users who love this feature, Apple doesn’t have a quick fix, although the Sunday notice at least means you can stop fixing it. (Various users valiantly tried resetting, unpairing, and repairing for hours with no success). Some have reported that a full reset of both devices fixed the problem, but it appears to be much Having trouble just using your watch to unlock your phone when there are other ways to do it.
Apple has promised that the bug will be fixed in a future software update, although it didn’t say what the problem was or when to expect the update. Until then, iPhone 13 users will most likely be unlucky.
“Until the update is available, you can turn off the unlock with the Apple Watch and unlock your iPhone 13 with your passcode,” said Apple.
To turn off the Unlock with Apple Watch feature, go to Settings> Face ID & Passcode.
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