DJI is one of the biggest names in consumer drones and action cameras, but for some reason the company can’t get its apps to work on the new Google Pixel 6. It’s an enigmatic situation that results in Pixel 6 owners being unable to use their drones, and it highlights DJI’s bizarre method of distributing apps.
Here’s the problem: Current versions of the DJI Fly and DJI Mimo apps are not showing live video feed on Pixel 6 devices. App controls still work, but unless you enjoy flying blind, this problem makes DJI’s drones virtually useless to any Pixel 6 owner.
Four weeks ago, a moderator on the DJI forum confirmed that the company is working to resolve this issue. But that was four weeks ago. The company has not informed customers of its progress and recommends using “another compatible mobile device” with DJI products if you own a Pixel 6.
After consulting with our designated teams, the increasing incompatibility issues of the Pixel 6 or Pixel 6 Pro have been identified. We will pay attention and try to resolve it as soon as possible. Please wait patiently and thank you for your understanding. If it bothers you very much, we recommend that you borrow or use another compatible mobile device.
It’s a frustrating situation. App incompatibilities with the Pixel 6 are understandable as it is the first and only device to run on Google’s custom tensor processor. But the Pixel 6 is one of the biggest flagship phones of the year. If unsupported for over a month, it will damage customers and the DJI brand.
Not to mention, all of these issues with the Pixel 6 come at a time when DJI customers are very confused about DJI’s apps. The company stopped updating its apps on the Play Store about a year ago, and if customers want the latest versions of those apps they have to visit the DJI website. (DJI never explained why this change was made, which could have something to do with government sanctions or Play Store policies.)
We hope DJI can resolve this issue before Christmas when people will receive drones or Pixel 6 devices as gifts. But at the time of writing, the company hasn’t kept customers informed of its progress.
Source: Android Police
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